Returns & Exchanges
At #VDR VIADELLEROSE PT, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return them within 14 days of delivery for a refund or exchange.
Initiate Your Return
Log into your account portal or contact our customer support team to request a Return Merchandise Authorization (RMA) number.
Pack the Items
Place the unworn items with original tags attached into the original packaging to ensure the garments remain protected during transit.
Ship the Package
Affix the provided return label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing